If something is wrong, we will all do our best to put it right.
Use our contact page to let us know what the problem is.
Please give us as much detail as possible, including your Ctrl Mobile number and the exact issues your have had.
If you’re unhappy with the outcome, then get in touch with our Customer Complaints Team.
They aim to reply back within three working days.
Citizens Advice Consumer Service provides free independent advice.
If 8 weeks have passed since you first made your complaint, the Ombudsman adjudicates between customers and their providers.